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server offline/maintance

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  • server offline/maintance

    I was just made aware of this, servers will be offline sometime between 1am est and 11am est. I am not sure on exact times. I will not be home during this process and will monitor it as soon as I can.

    Location: LAX01 - Los Angeles, CA, USA Date: 2/1/2017 - 2/2/2017 Start Time: 10:00pm PST (1:00am EST) End Time: 8:00am PST (11:00am EST) Customer Notification Method: E-Mail Anticipated Impact: Several hours of hard down time while your server is physically relocated. Summary: With your Intreppid server(s) being transferred to Total Server Solutions, a physical relocation of your hardware is required. During this maintenance window, Total Server Solutions personnel as well as staff from Intreppid/Stackpath will be working to perform the following tasks: Gracefully & safely shut down and power off your server(s) Remove your server(s) from their current cabinets Safely & securely move your server(s) from the Irvine datacenter to the Total Server Solutions facility in downtown Los Angeles Reinstall your equipment into pre-staged, fully wired cabinets at the Total Server Solutions datacenter Power up your server(s) and monitor to ensure your equipment is back online and functioning properly The Total Server Solutions staff is well versed in relocating servers & equipment between datacenter facilities. This entire operation is carefully scripted from beginning to end. In preparation for this relocation, TSS staff have already preconfigured the new cabinets, installed networking equipment, and tested full connectivity to ensure that when your equipment is plugged in and restarted everything will work perfectly.
    You can either complain and be part of the problem or help and be part of the solution.

  • #2
    Is this due to relocation or to solve problems?
    Abo 1: Major Gump x3 (Archer), Minor Gump x3 (Warr).
    Abo 2: Iva Major Ivy x2 (Warr), Sylver Major x3 (Warr), Ivah Major x3 (Warr), Major Ivy x2 (Archer), Vul Major Ivy x2 (Paladin), Arch Major x1 (Light Mage).
    Abo 3: Major Gump x2 Level 130+ (Warr), Arch Ivy x1 Level 57(Fire Mage)
    Abo 4: Major x2 Level 143+ (Warr), Major Sneeking x0 Level 90+ (Archer)

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    • #3
      The host a while back sold to a different company, so it is being moved to a new data center. I am working with them to get the server back online.
      You can either complain and be part of the problem or help and be part of the solution.

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      • #4
        We are aware the servers are still offline. We are waiting on the hosting provider to finish up/fix what ever is keeping us from even getting to the machine still.
        You can either complain and be part of the problem or help and be part of the solution.

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        • #5
          I am still trying to work with the service provider to figure out what the issue here is. With this being my first experience with this host I hope its just an over looked issue and not a normal for them. Once I have some more news or an eta I will pass that along.
          You can either complain and be part of the problem or help and be part of the solution.

          Comment


          • #6
            I am aware t4c. Com has came back online as they finally worked out their issue and got the server back online for us. I am currently at work working on my phone as much as I can. I can not promise the servers will be back online untill such a time I can access my pc. So please bear with us while we work on our end to prepaid the severs to come back online.
            You can either complain and be part of the problem or help and be part of the solution.

            Comment

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